Returns & Refunds policy
At Creator Vault, we sell digital products such as planners, templates, courses, AI tools, prompts, software, and creative resources.
Because our products are delivered digitally and may be accessed or downloaded immediately after purchase, all purchases are generally final and non-refundable once the product has been delivered or accessed.
1. No Refunds for Change of Mind
We do not provide refunds for:
Change of mind after purchase
Accidental purchases
Purchasing the wrong product
No longer needing the product
Failure to use the product
Not reading the product description before purchasing
Compatibility issues when the required software/device was not checked before purchase
2. Technical Issues
If you cannot access or download your purchased product because of a technical issue, please contact us. We will make reasonable efforts to provide a working download link or resolve the issue.
3. Incorrect or Defective Product
If you receive the wrong product, a significantly defective file, or a product that materially differs from its description, please contact us within 7 days of purchase.
After reviewing the issue, we may provide a replacement, corrected product, or another appropriate resolution.
4. Duplicate Purchases
If you accidentally purchase the same product more than once, contact us with your order details. We will review the duplicate transaction and determine an appropriate resolution.
5. Refund Exceptions
Nothing in this policy is intended to limit any refund, cancellation, or consumer rights that cannot legally be excluded under applicable law.
6. Contact Us
For refund or order-related questions, contact:
Website: creatorvaultdigital.com
Email: tarak19967777@gmail.com
Instagram: @creatorvault.digital
Facebook: @creatorvault
Please include your order number and details of the issue so we can assist you efficiently.
By purchasing a digital product from Creator Vault, you acknowledge that you have reviewed the product description and understand our refund policy.